MB-340 – Microsoft Dynamics 365 Commerce Functional Consultant – Partner Skills Academy

Candidates for this exam set up and use the application functionality in Dynamics 365 Commerce and provide support for the application. Candidates have a strong understanding of unified commerce business operations. They may have experience configuring, deploying, and maintaining Dynamics 365 Commerce. Important Passing score: 700. Learn more about exam scores.

Course Content

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Get started with Dynamics 365 Commerce 4 Modules

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Introduction to Dynamics 365 Commerce

Get started with Dynamics 365 Commerce channels

Introduction to Dynamics 365 Commerce architecture and deployment

Get started with Dynamics 365 Fraud Protection

Configure and work with omnichannel prerequisites in Dynamics 365 Commerce 4 Modules

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Configure omnichannel prerequisites in Dynamics 365 Commerce

Manage retail hierarchies in Dynamics 365 Commerce

Work with merchandising in Dynamics 365 Commerce

Manage retail pricing in Dynamics 365 Commerce

Manage customer engagement and shopping experience in Dynamics 365 Commerce 5 Modules

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Manage customer engagement in Dynamics 365 Commerce

Product discovery in Dynamics 365 Commerce

Work with ratings and reviews in Dynamics 365 Commerce

Work with product recommendations in Dynamics 365 Commerce

Manage clienteling in Dynamics 365 Commerce

Manage channel inventory in Dynamics 365 Commerce 2 Modules

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Manage store inventory in Dynamics 365 Commerce

Configure and work with order fulfillment in Dynamics 365 Commerce

Configure and use Store Commerce in Dynamics 365 Commerce 3 Modules

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Configure a retail store and Store Commerce in Dynamics 365 Commerce

Create transactions in Store Commerce in Dynamics 365 Commerce

Manage statement posting in Dynamics 365 Commerce

Configure and work with call centers in Dynamics 365 Commerce 2 Modules

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Configure a call center channel in Dynamics 365 Commerce

Create transactions in a call center in Dynamics 365 Commerce

Configure and work with e-Commerce in Dynamics 365 Commerce 2 Modules

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Create online presence in Dynamics 365 Commerce

Create transactions in e-Commerce in Dynamics 365 Commerce